Returns & Order Problems

Made for you when you order

Sandlot League merchandise is made to order and fulfilled by Printful. Because an item is produced specifically after it is purchased, we do not accept returns or exchanges for choosing the wrong size or color, changing your mind or buyer’s remorse. Please review the product description and size guide carefully before ordering.

Damaged, misprinted, defective or incorrect items

If an item arrives damaged, misprinted, defective or different from what you ordered, contact us within 30 days of delivery. Include your order number, a description of the problem and clear photographs showing the issue.

When the issue is confirmed as a production or fulfillment error, we will work with Printful to provide an appropriate replacement or refund at no additional product cost.

Packages lost in transit

Contact us no later than 30 days after the estimated delivery date. We may ask you to confirm the shipping address and check with the carrier or local post office before a claim is submitted.

Incorrect addresses and unclaimed packages

Please check your shipping address carefully at checkout. If a package is returned because the address was incomplete or incorrect, or because it was not claimed, additional shipping or replacement costs may apply.

Before returning anything

Do not mail an item back without contacting us first. Use the contact form and include your order number so we can give you the correct next step.